Chad puts AI agents on a business's email, WhatsApp and web chat. They answer customers in minutes, around the clock, send the quote, book the job and hand the rest to the owner. You introduce a client you already work with. Su Fen runs the demo and closes. Chad pays you 40% of everything that client pays in the first year, month by month.
Works inside the tools your clients already use
Most local businesses take a day or two to send a real reply with a quote. An inquiry that arrives at 7pm waits until the next morning, and the traffic you manage goes to whoever answered first. Chad closes that gap without the client hiring anyone.
The agents reply on email, WhatsApp and web chat with an actual answer or quote, book the appointment, and keep large leads warm for the owner to pick up in the morning.
Faster first replies convert more of the traffic you already send. The same campaign shows more bookings and quotes, which is what the client judges you on.
A client whose pipeline converts does not churn. Chad also takes the admin off the owner: orders, staffing, rentals and CRM entries kept in sync across the tools they already use.
You do one thing: the introduction. Chad does the rest.
A short email or a shared call with a client who gets more inquiries than they can answer quickly. Chad takes it from there.
Su Fen runs the call, Chad's engineers set the agents up within three days, and the client sees results in the first 30 days or gets their money back.
40% of everything that client pays Chad in the first year, paid out every month as the client pays. No cap and no paperwork on your side.
“Literally half our ticket load disappeared overnight, and another large portion is being handled by Chad's automated checks. Chad is the major reason why we're incredibly lean and profitable.”
“Our admin staff were drowning in customer inquiries. I couldn't relax on vacation. Now, everything just runs smoothly.”
“I like how it is automatically going to monday.com!!!”
Su Fen started Chad with Jason Libbey to give small businesses the customer operations only large companies could afford: agents that answer every inquiry, keep orders and staffing in sync, and never go home at six. Chad is venture-backed and based in San Francisco.
She still runs every sales call herself, which is why partner introductions close so well: the client hears from the founder, sees a working demo, and decides. Your clients get the same.
A monthly subscription, month to month, that starts with a 30-day pilot: agreed KPIs, money back if they are not met. The price depends on the workflows Chad takes on. Su Fen covers the numbers on the call.
40% of everything the client pays Chad in their first year, paid to you every month as the client's payment comes in.
US brick-and-mortar service businesses with real inquiry volume: cleaning companies, home services and contractors, catering and events, wellness and fitness, and e-commerce brands that run their own support. A few million in yearly revenue is the sweet spot.
Nothing. Chad's engineers audit the client's workflows, set the agents up and support them. You are welcome on the demo, but you do not need to be there.
Su Fen explains how the program works, you walk through which of your clients would benefit, and you agree how the first introduction goes. About 30 minutes.
A short call about the program and which of your clients fit. It commits you to nothing.